Refund Policy

December 31, 2023 2023-12-31 18:01

Refund Policy

Here’s a rephrased version of the paragraph, aiming for clarity and conciseness:

To ensure a perfect fit for each customer, our scrubs are meticulously crafted to order. Due to this personalized approach, we’re unable to accommodate returns or exchanges, except in cases of defective quality.

If you receive a product with a defect, please contact us within 7 days of delivery to initiate a return. To be eligible, the product must be unused, unworn, and in its original packaging.

For items missed during shipping or with unfixable faults, we’ll promptly issue a full refund for the affected item(s).

We appreciate your understanding and strive to deliver exceptional quality in every custom-made scrub.

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